Eufy homebase flashing red. Update freezes and application shows for hours that homebase is updating. Red and Blue flashing LED means the camera was being updated. Any next steps? All was working well for quite some time. Wait 30 minutes. I have two 2cs and a 2k battery doorbell. Eufy Status LED Keeps Turning On. Asiri1 June 17, 2020, 1:55am #5. 99. May 3, 2020 · Confirm you connected the Homebase with the original network cable and power adapter. If it’s alternately flashing red/blue, that means its doing an update. The LED indicator light on the eufyCam and eufyCam E set is located in front of the camera Eufy camera’s blue light indicates that the camera is ready to go through the setup process. Check if your HomeBase 2 has Internet access. • Reset the keypad • Check whether there is wireless interference nearby. The status LED turns solid blue if the Homebase successfully finds and connects to the network. Apr 12, 2022 · Our Homebase is acting the same as the video posted by Bac7. You can test the chime by pressing the doorbell’s button. HomeBase S380 (HomeBase 3) NEW. Blinking blue and red alternately. Wait a few mins, then plug your Homebase back in. Secure, smart, efficient. eufyCam E. 1-homebase 2 keeps flashing red after the minute or hours, it doesn’t turn blue 2-I used the metal clip to factory reset the device and it doesn’t work either 3-the router has internet access with Here are steps in the app: Tap the Setting button of Doorbell in Device tab > Doorbell Settings > Indoor Chime > Connect. It doesn't tell you anything about your connection between homebase and the individual devices. Following these steps should eliminate the red or red blinking light on your camera. 7h). Restart / Reset the router. The light on the homebase was flashing red to blue. I did look it up in the manual and it does state that flashing red when walking past it means the battery is low. Tried everything to get it back online, eventually tried to factory reset and nothing. Download and install the eufy Security app, and sign up for an account. This is the process I follow to add Homebase 2 to eufySecurity app: Power on Homebase 2. Anyone wanting to stop their Status LED flashing will often need a firmware update to help patch any bugs in the coding. Side Menu. Video Doorbell E340; Video Doorbell 2K (Wired) Video Doorbell 1080p (Wired) Video Doorbell 2K Pro (Wired) Video Charging. Plug the HomeBase back into the power outlet and plug in the Ethernet cable. Step 1: Make sure the internet is connected. Press the little button on the back and get the beep and the Homebase 2 connects. It will show as solid red when it detects motion, and will steadily flash red when it's not connected to WiFi. No response at all from the Homebase, just continued red flashing light. If the reboot is successful you will see your Eufy Homebase light go from red to blinking blue. I have deleted the app and reinstalled it (on two different phones). Jun 22, 2021 · The red flashing LED means the homebase has dropped connection to either the router or the internet. Eufy Home Base 2 constant red light. HomeBase 3 Centralize Security Management. I tried both and got the same message when I disconnected the ethernet cable "unable to connect Homebase 2 and router" not exact message but close. Nothing was working. Settings> General>Wi-Fi Connection. I have two cams connected to the HomeBase, both on the same firmware. If the camera is blinking red light slowly, it indicates that it is disconnected or failed to connect to the Internet. Blinking blue light on my homebase. The HomeBase 2 can be factory reset by pressing the “CYCLE” hole (Above the SYNC/ALARM OFF button) at the back of HomeBase 2 until you hear "HomeBase is resetting". Now my Homebase is offline and continues to flash red/orange. Apr 15, 2023 · Eject the ethernet cable from the Homebase. Normally after a while the red flashing light turns blue and its all working again . Schedule for Eufy Security Devices to Be Compatible. eufyCam E330 (Professional) If the HomeBase failed to update its firmware automatically, please try the following troubleshooting steps to resolve the issue: 1. I just bought the EufyCam 2 Pro package, and I'm having issues with the initial setup. Please refer to the following article Setting Up S330/S300 eufyCam (eufyCam 3/3C) in the eufy Security App for more information on how to set up your HomeBase 3 and eufyCam 3/3C. Firmware Update Failure. When you scan the QR code to add HomeBase 2 but it fails, try the following suggestions: Make sure you have scanned the correct QR code located at the bottom of the HomeBase 2. I tried several steps to see if I could fix it myself, such as checking the actual network connection and checking the router. Make sure the chime is connected with the doorbell. Blinking red. My system had been working just fine before but somehow this rest itself. Please check if your router can access the Internet successfully. Frustrating and disappointing. Please verify your router can access the Internet without issues. HomeBase 2; HomeBase 3; Backup Battery for HomeBase 2; SoloCam. Charging. There was a red flashing light in the front. Wait a few moments for the device to connect to WiFi. Any hoo back to the homebase. 4G LTE Cam S330; 4G Camera S230; Video Doorbell. Another problem that pops up quite a bit is problems installing and hooking up the Eufy Doorbell. Manually enter the 8-digit QR code instead. After completing these tips, check and see if your Eufy camera is working properly. Learn more about HomeBase 2 Failed to Connect to the Internet. I'm following the directions in the manual and app, and it says that the LED should turn from red to blue after the home base has been powered on and connected to the router. If it’s still red 5 minutes later, check if the ethernet cable is inserted correctly and if your router has internet access. Jul 3, 2023 · Plug in the Ethernet cable, followed by the power cable. I can still access and view the cameras via the app. Wait for approximately 30 seconds. For Indoor Cam Series, press and hold the SYNC button for 10 seconds until two beeps are heard. The HomeBase has a blinking red light on the front of it. The other also not anymore. My keypads are working fine now after recharging and after the update. Once the light finishes flashing red and goes out (never goes blue) Hit next a few times in the app. Press and hold it until you hear “ HomeBase resetting. Sep 11, 2023 · Finally, a flashing red light on some Eufy Camera models, such as the Cam 2 and 2 Pro, may signify that the anti-theft alarm has been triggered. (When the camera is fully charged, the LED indicator light will turn off) Flashing Red. Mar 4, 2023 · keen_cook. Low Power. Reconnect the adapter to the charging base. Unplug modem and / or router, then unplug homebase 3 from power. The other is Centurylink with a ZyXEL C1000Z combo router/modem at 2. It features BionicMind™ AI, a massive 16 TB storage, and top-tier encryption. Apr 9, 2023 · Hi Since about 2-3 weeks ago, my 2x eufy wireless 2k doorbell cams and eufycam 2 no longer seem to work properly. Tap the HomeBase/Wi-Fi Chime/Wi-Fi Bridge in the device tab or tap the "" in the device tab. To update your Wi-Fi details, here are the steps: 1. If you were using local wifi on your phone or primary Mar 27, 2021 · Make sure your internet is working before trying these steps. Issues With Eufy Homebase Device. light will stay red all the time when camera is set to record in homekit not matter if there's motion or not. 2. Restart in application does not work. . • Check whether the HomeBase is charged. If the issue persists, please contact eufy customer support for eufyCam 3/3C LED Indicator Light Status and Its Meaning. Otherwise HomeBase will not receive sufficient power to work. Enter the eufySecurity App. Homebase t8001 and 4x cameras. Hold down Sync button for 10-15 seconds to drain residual charge. Mar 5, 2020 · Also use different ports on the router and the continuous green light works behind homebase 2. 71k Homebase 2 Red Light. Locate the Power Cycle hole at the back of your HomeBase 2. If you still have questions regarding the LED indicator light status on eufy IndoorCams, please contact eufy customer support for further assistance. Users can address red light signals by checking and ensuring a stable internet connection, verifying the power supply, and consulting the user manual for specific guidance on their Eufy 10 people found this helpful! If the Video Doorbell Dual fails to pair with HomeBase 2, please try the following troubleshooting: 1. I would follow the Help directions in the app to see if you can get the Blinking red once. If not, Garage-Control Cam may not be able to power on. Connected the Homebase to my router via provided ethernet cable. Download the latest version of the eufySecurity app from Google Play or the App Store. HomeBase 2 LED Indicator Light Status and Its Meaning LED Indicator Light Status Description Blinking red Ready for setup Solid red Failed to connect to the network Blinking blue Connected to the network successfully but has not been setup Solid blue Setup Good Morning Amazing Eufy fans Woke up monday morning and unable to see a couple of my cameras on my Eufy software. Sep 4, 2023 · If you go into the Eufy app, select “System Apps” and clear any cache data. I also checked my modem to ensure that setting it dhcpwas good Two lights solid on: Medium battery level. The LED flashes red for 30-60 seconds maybe, but then becomes solid red. 4 access. 2. The camera appeared in the Apple Home app. The power cycle hole will be above the ( Sync/ Alarm Off) button. Mar 5, 2020 · 1-homebase 2 keeps flashing red after the minute or hours, it doesn’t turn blue. Pairing with Doorbell. Get the future of home security today! Sep 23, 2020 · Just purchased the Eufycam E. eufy Security S380 HomeBase (HomeBase 3),eufy Edge Security Center, Local Expandable Storage, eufy Security Product Compatibility, Military-Grade Encryption, No Monthly Fee Spare Part(s) for eufy RoboVac and HomeVac. electro-zx • 9 mo. One light on and flashing: ran out of battery, and the vacuum needs to be charged. When we arrived back home I checked if all the cables where connected properly, if the network was working and everything seemed fine. So please recharge the keypad and try again. Step 2: Unplug the ethernet and eufy camera power connector. • Take the keypad closer to the HomeBase For troubleshooting, check the FAQ section in the eufy Security app. $149. Random flashing and dimming blue light. After well over 12 months use my Homebase 2 has started regularly (several times a day) going offline (indicator changing from blue to red). Then the LED is solid red for 30 seconds. All was fine and the device itself was showing in my network. Solid purple. Tried reseting it with the pin in the back tried different modem. I then added a camera by holding the SYNC button on the camera, and once it beeped, I held the SYNC button on the HomeBase 2. Connect to Internet. System is working normally. The SYNC button is usually located at the back of the device. Refresh the app and check if it’s still offline. Try a different ethernet cable. When I wanted to switch camera’s one didin’t work anymore. I restarted to no avail, switched ethernet ports, changed ethernet cable. I’d like to ask: How to Nov 27, 2021 · I got a low battery notification for the keypad about a week or so after it started flashing red. Tap the settings icon located next to your HomeBase. Solid red. It eventually goes back to blue, and all the cameras seem to work fine when it's red. Replace it if it’s not compatible or worn out. Mar 24, 2021 · preset March 25, 2021, 3:05am 2. Experience unparalleled security with eufy HomeBase S380 - your ideal local security hub. Ensure that the Eufy doorbell has the required 16-24V AC, 30VA transformer. When the doorbell chime won’t stop ringing: Final words. For devices that work with HomeBase/Wi-Fi Chime/Wi-Fi Bridge, please tap HomeBase/Wi-Fi Chime/Wi-Fi Bridge to change the Wi-Fi. 1 Like. LED Indicator Light Status. Thankfully, this issue is usually indicative of a simple problem with a simple solution. Plug the device back in and restart. Jun 18, 2022 · Try rebooting the homebase if that is the culprit. Aug 20, 2021 · I just installed my eufy homebase and camera’s. Make sure you use the original or a 12V-2A equivalent power adapter. So I focused on the C1000Z as it only has 2. Select “Connection” then. I opened the Eufy app. So pumped for this until i pkugged it into the wall and then 10 minutes of waiting for this flashing red light to change colour. If “Upload Log” is not visible, please choose If the LED indicator light is flashing red or is not bright enough, please replace the battery with a new CR123A battery. If power cycling or rebooting the homebase doesn’t work, try resetting your router. If you have done all the steps above and the light is still red on your Eufy Homebase device there could be an issue with the device itself. Now I go in to settings and select connection. The LED indicator light on the eufy alarm system is located in front of the device. New Product: eufySecurity S100 Wall Light Cam. Help. Unplugged the power then plugged in again. The light on the Homebase began flashing red and that’s that. Any advice would be great. Turn Off Do Not Disturb mode on Amazon Alexa devices. Everyday homebase is automatically trying to update. Protect your assets, anytime, anywhere for total peace of mind. 3-the router has internet access with 200 mb speed. Warning Lights. Flashing Blue. May 20, 2021 · The red flashing LED means the homebase has dropped connection to either the router or the internet. No LED Light. Smart Lock Front Door and Smart Lock D20 the LED Indicator Light Status and Its Meaning. eufyCam. Tapping on it will open the side menu and give you access to the rest of the app's functions. I know my wi-fi signal is strong between the router and the hub and no major changes to my HomeKit network of accessories. One light (LED 3) is alternately flashing red and white, then turning off after 10 seconds. It, 99% of the time, goes back to blue. Check your internet connection. LED goes solid blue. Once added. If you still have questions regarding the LED indicator light status on eufy SoloCams, please contact eufy customer support for further assistance Jun 8, 2020 · While flashing blue, use Apple Home to Add Accessory. Went to check on my HomeBase to make sure it was turned on. This three-lined icon is in the upper-left corner of the eufySecurity app. Inspect the wiring for potential damage or loose connections at the back Applicable for those products. Went to turn on the cameras and got the message, cameras offline. Solid red (when LED is enabled) Working properly with someone viewing live stream or recording event. If you’ve ever seen your charging light flashing red, it can be a bit perplexing. 3. preset August 4, 2022, 12:44am 4. All four cameras are not responding. Anyone know why this is occurring. Feb 5, 2022 · Once you nail this fine balancing act, you’ll be sure to get less false positives and be able to get the full use value out of your Doorbell. I scan the QR code on the base of the Homebase 2. It will be a tiny pinhole button. Does anyone else have issues where the homebase disconnects and shows the red light. The LED is blinking red for 40 seconds. following the steps you sent me in the message. Step 5: Now, plug in power. Tap the message button and you will see articles from eufySecurity community and from eufy Devices. Any ideas what's going on? Same issue here. Manual update via mobile application has same result. It will help you in preventing the red light from your Eufy device. Then press and hold it by inserting a paperclip or similar tool into the power cycle hole. HomeBase 2 LED Red During Setup. Unless you disable the light entirely, it should be solid blue while powered on. Solid Violet. So after checking all the cables the light was still blinking red Try to temporarily disable the firewall setting on your router. Jan 1, 2023 · Step-by-step guide. Rarely, the HomeBase 2 model flashes red when ready for setup. Solid Blue. Click “WiFi Configuration. So I don’t think they are off line. I was able to resolve this by going to the settings on my phone, then the eufy app and then selected “allow to connect to local network”. SoloCam E20; SoloCam S340; SoloCam C210; SoloCam E40; SoloCam L20; S220 SoloCam; SoloCam L40; SoloCam S40; 4G Camera. Can’t get Eufy to work with Homebase. When your RoboVac beeps 4 or 5 times with a solid red light while charging, the issue is usually with the battery. Please check if the HomeBase’s LED indicator light status is solid Blue. If the update failed, it should try updating again. electro-zx. Please make sure you are using the included power adapter or another equivalent 12V/2A power adapter. 0. ? If the HomeBase remains offline in the app, please try rebooting the HomeBase. 4. Make sure the white power indicator on the charging base lights up. 15. Apr 15, 2023 · Eufy Homebase’s constant red light denotes a lack of an active connection or firmware issues. Design the perfect home ecosystem for you and your family. To reboot the HomeBase, simply follow the steps below: Unplug the power adapter and Ethernet cable from the HomeBase. Upload the “APP Logs” via the eufy Security app by selecting the three-lined menu icon located at the top left corner of the app > About > Upload Log > APP Logs and then select the “Upload Log” button. Wait 30 seconds, then plug in your internet equipment. 0h March 4, 2023, 10:38pm 1. If it is, try restarting the HomeBase by unplugging and plugging in the power adapter cable. Turn On the Chime Alert. LED is flashing with red and blue color. Same problem here. Only unplug AC works. Also the 2K pan tilt for indoor is working fine over over the same network and same power source. I would disconnect it from power for 30 minutes and the turn the power back on and see what happens. You won’t be able to do anything until the update is finished or fails. The SYNC button is being pressed. 5-all the time I have used the original 12V-2A power adapter. This indicates the keypad is disconnected from the HomeBase. Even though my network is just fine. Nothing. Jun 7, 2023 · If the red LED indicates a power issue, here are the steps to resolve it: Check if your doorbell is working and if all its features are functional. Unplug homebase power connector and ethernet. gva134 January 25, 2023, 12:27am 5. Live Streaming or Recording Events. If you have any questions, please contact eufy customer support for further assistance. ago. I checked and the homebase is on the latest firmware. Try another network cable and connect to a different port on your router. Tried different lan cables. eufy Partner Program. Why is my Eufy base flashing red and blue? If your Eufy base is flashing red and blue, it means your device is currently updating its Jun 1, 2022 · I have a Homebase 2 which went offline with the light flashing red (approx 1 second interval). Snyder_s October 26, 2021, 1:23pm 24. I've noticed that occasionally, the homebase 2 will have the red light on for a minute or two. show post in topic. Stop holding the button down when the screen on your device turns off. I noticed that the app was saying that my local storage was (nearly) full, but because I couldn’t access any of the devices during this Oct 25, 2021 · Same with my Homebase 2, the blue is flashing randomly. My collegue pulled the plug from the homebase to restart it. 9. Wait 20 minutes. You can fix it by connecting to your home Wi-Fi connection. Description. The app help gives a list status LED codes to help when you see an abnormal condition. Jun 16, 2020 · Make sure your router has Internet access. I contacted Eufy but out of warranty-no dice. It’s crucial to note that outdated firmware versions could be at the root of your Eufy Video Doorbell Camera Chime flashing a red light. . Firmware is up-to-date (System v3. Usually when it’s not working the light on the homebase is red. Mar 16, 2023 · Hold down the sync button on your camera for 15 seconds. The LED indicator light on eufy Backup Battery for HomeBase 2 is located in front of the base. LED Light Guide. This will also help decrease any issues with notifications on Android devices. " I open the eufySecurity app and follow the prompts, then either scan the QR code or May 12, 2021 · I’m completely lost here and support in the live chat only caused more issues…. If you tried to reset while an update was going on, you could have a brick on your hands. Feb 11, 2022 · Select Homebase 2. At first eveything worked well. The LED indicator light on eufy Smart Locks is located on the exterior assembly part of the Smart Lock. Blinking red and blue means its trying to update. Upgrade seamlessly from S280. If the doorbell is offline due to power, the doorbell and chime will be disconnected. Jul 27, 2023 · First, locate the small reset button on your home base’s back or side panel. Plug in network. Select your WiFi network and enter its password, then click Next. - Charge the RoboVac for 6 Send us a video showing the steps taken when setting up your HomeBase 3 in the app. Check if your doorbell is online/powered on. Currently mine has been dropping at least twice an hour for a few minutes at a time. Reset the chime. Press the SYNC button on the back of the doorbell for 2 seconds until you hear a beeping sound, and make sure there is an indicator light on the doorbell. Dec 9, 2023 · Charging Light Flashing Red. There was no light on at all. Wait for 20 – 30 seconds. It's a flashing orange light when it's charging, and it changes to a solid blue light when fully charged. Tap + in the app and follow the in-app instructions to add your camera. Messages. Initializing system. Jun 22, 2020 · scotsamuelsonaia December 2, 2021, 3:36pm 8. The blue and red flashing together means Homebase is trying to update firmware. My home base went offline… both cameras offline. It's been working ok for the past 2 months connected to my google mesh router. Buy together for generous savings. Last week (while on vacation) our Homebase went offline. Step 4: Now wait for at least 20 minutes and then plug in the network. Press the SYNC button on the back of HomeBase 2 to restart and then add the Entry Sensor again. HomeBase 2’s LED indicator light should be solid blue. Unlock exclusive benefits as a reseller, distributor, installer, integrator, or wholesaler. Alarm triggered. 4GHz and 5GHz access. After that the homebase doesn’t Mar 27, 2021 · Homebase 2 brand new just out of the box , Stuck on a constant solid red light . Go to the app’s side menu > My Devices > Select HomeBase > Device Info > Check for the latest firmware to manually update the HomeBase. If the LED indicator light on your HomeBase 3 is unable to display a solid blue light after the setup process, please refer to the following troubleshooting steps to I tried clearing the storage and then formatting the local storage but that kept failing. 3. Power Off. Upgrading firmware. 4- the router has enabled DHCP. Also I used to have voice prompts saying that system switched to Wi-Fi then back to Ethernet during the reset but those are now gone as well. 5. Reconnect the power and ethernet cables and let it boot up. Then the LED changes to blinking blue and the voice says "Welcome to Eufy security. Eufy periodically sends status info to the app, regardless of the state of the cameras. For the eufyCam and eufyCam E set, the HomeBase and camera have their own LED indicator light respectively. It started after 6 months off using the Homebase 2. I tried resetting the Homebase and it continues to stay offline. If not, please charge the doorbell for 2 hours and try again. Eufy frequently releases firmware updates to rectify known software bugs and enhance device performance. Tried all of the trouble shooting and the light will not change . Up to 16 TB Expandable Local Storage* (Additional Storage* Drive Not Included) BionicMind™ AI Differentiates Family and Strangers. You can follow the steps below for troubleshooting. Contacted live chat May 15, 2021 · Hi. Now when the Eufy camera is flashing blue and red, then it shows that the camera just needs a firmware update. Red light starts flashing. Guessing it’s just an led issue. Please try to restart the HomeBase 2 by unplugging the power adapter and plugging it in again. Backup Battery LED Indicator Light Status and Its Meaning LED Indicator Light Status Description Solid blue Working properly Blinking blue Charging Solid red Sep 11, 2023 · 5 Reasons for Eufy Video Doorbell Camera Chime Flashing Red Light. Now the setup is useless and does not work. I’ve tried restarting after unplugging as I can’t do it via the app. Remove the HomeBase. Release the reset button. Connect the camera to a power source and wait until the status LED turns solid blue. It’s been an ongoing issue for the last 3 weeks since I’ve installed the cameras. Each access point supports 2. I removed the Homebase from the app and tried to reconnect but nope Mar 22, 2023 · If you are having trouble with your Homebase 2, resetting it may help to resolve the issue. Unplug your ethernet cable from both ends, then plug it back in. The flashing red light on Eufy devices, such as the HomeBase and keypad, serves as an alert, indicating potential issues with connectivity or security settings. The red LED means that either your connection from the homebase to the internet has dropped, or, if it's flashing red and blue, that the homebase is being updated. Open the Eufy app and connect it to the network. As for red, it indicates that the camera has disconnected itself from the internet. Each time I had to reset the Homebase and try formatting again it would get a little further but never complete without failing. Last week my homebase 2 and all 4 cameras connected to it disappeared from eufy app. If the above operations still cannot solve it, please try to remove the HomeBase 2 and add the battery doorbell or battery camera again. If it is, please restart your router. Motion or sound detected. 7. SETTING UP THE SYSTEM. One common cause of a flashing red light is a low battery. Tried everything… unplugged everything plugged back in still only red light no blue light and still offline!! The LED indicator light on the camera should then automatically turn from flashing red to flashing blue. Hit the sync button, red flashing light. The events were still firing, but checking the live feed became slower and slower until it stopped showing live feeds for all devices entirely. Try plugging the ethernet cable into a different port on your modem or router. Read also many Sep 24, 2022 · Navigate to “My Device” and choose your HomeBase. Red led still flashing. Disconnect the power cord from the Homebase 2 and then reconnect it after a few seconds. When I disconnect router it acknowledges there is no internet connection. 6. This time the red light goes out and it’s just blank Apr 19, 2020 · HomeBase E System Version: 2. I powered it down for 2 min then booted it back up, red flashing light. If the light of the Homebase is still red, please also try: Enabling DHCP on your router. All eufy devices have a LED indicator light that helps determine what state the device is in. Indoor Chime LED Indicator Rules. You may have to go through inital setup again for homebase and add devices back again. ”. Next, press and hold the reset button for 10-15 seconds using a paper clip or pin until the status light on the front of the Homebase starts flashing red. Indicator lights can show up at any time on Eufy cameras The keypad keeps blinking red. Today my homebase lost connection and started showing a red LED. Power On / Working Properly / Failed to Pair. 2-I used the metal clip to factory reset the device and it doesn’t work either. Its either stuck in a loop trying to update or has updated, but can't reset itself. Thanks for the reply mate. Sep 23, 2021 · Hello. Device appears frozen. I had the flashing blue light issue which wouldn’t allow the home base to connect. HomeBase 3 Empowers Your Security Devices. 6. May 11, 2022 · If I reset Homebase 2 then I get solid red led, then flashing red led, and finally system comes up with no blue led. 9 eufyCam E System Version: 1. Confirm the network port is flashing light. Also, a very slight whine from the power supply in time with the flashing. Firmware Updating / Standby Mode at Daytime / Power Off. Jan 23, 2022 · Adjust the volume. The HomeBase is connected via Ethernet to my router. For eufy Smart Locks, Smart Locks and WiFi Bridge have their own LED indicator light respectively. Enable the Homebase alert. Step 3: Hold down the sync button on your device for 10-15 seconds. The red light engages on the home base for my eufy 2c home base a couple times a day for a min or two. Debris may be stuck or dustbox may be full, please check the following. One light solid on: Low battery level. Plug in power. • 3 yr. Press and hold the Reset button for about 10 seconds until the LED on the front of the device starts flashing red. Unplug the power cable. I got video from the camera’s on the app and could change the settings. 4GHz. Ive looked everywhere cant seem to find a similar problem. Here’s how to do it: 1. Make sure your router has enabled DHCP. eufy Business. Hi. Please wait about 10 minutes to check the device status again. It can’t connect to your network through the ethernet cable or wirelessly. It first connected then half way through the set up process the Homebase went offline. Apr 4, 2024 · I bought set 3+1 Homebase 3 and eufycam 3. If the status LED is Red and Blue alternately flashing, it means HomeBase is updating. Mar 2, 2022 · Hi, my homebase 2 has been updating with that message for 2 or more days now. 1. Try power cycling it to refresh its memory and observe if the LED changes to blinking red or blue. Blinking red and blue alternately. Introducing the eufy Clean App. I have reset it , scanned the QR code and manually entered the eight digit code . * If with a solid red indicator (rolling brush stuck) , please try the following: - Remove the rolling brush and side brushes to clean them out, especially 2 ends of the rolling brush and connectors on the vacuum. Leave it when the screen turns off. wu io nk ng ru qh ov yn wv ji